Terms & Conditions

Effective Date: [23/05/2025]
Business Address: Cleavera, Bowling Green, Kentucky, United States

Welcome to Cleavera.com. Please read these Terms and Conditions ("Terms") carefully before using our website. By accessing or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our website or services.

1. About Us

Welcome to Cleavera – your online destination for stylish, affordable, and everyday-ready fashion. We specialize in providing a wide range of men’s and women’s clothing, offering everything from laid-back essentials to trend-forward pieces that fit your lifestyle.

At Cleavera, we operate using a streamlined dropshipping model, which allows us to bring you a constantly refreshed catalog without the traditional retail overhead. That means more variety, better prices, and direct-to-door delivery on pieces you’ll love to wear.

Our mission is simple: to make fashion accessible, comfortable, and confidence-boosting for everyone. Whether you're shopping for casual everyday outfits, seasonal styles, or something uniquely expressive, we’re here to make it easy and affordable.

Thanks for choosing Cleavera—we're proud to be part of your style journey.

2. Use of Website

By using Cleavera.com, you agree to:

Be at least 18 years old or have legal parental or guardian consent.

Use the site only for lawful purposes and not for fraudulent or harmful activity.

Provide accurate and complete information when placing an order.

3. Product Information & Pricing

We strive to ensure the accuracy of all product descriptions, images, and pricing on our website. However:

Product images may vary slightly due to supplier changes or batch differences.

Prices and availability are subject to change without notice.

We reserve the right to correct any pricing errors at any time and to cancel any orders resulting from such errors.

4. Payment

We accept various forms of payment as specified on our website. By providing your payment information, you represent and warrant that you have the legal right to use the payment method you provide.

5. Order Processing

When you place an order, you authorize Cleavera.com to submit the order to our third-party suppliers (Temu and AliExpress) on your behalf.

Orders are processed automatically and typically cannot be canceled or modified once placed.

Cleavera reserves the right to cancel orders for any reason, including but not limited to suspected fraud, product unavailability, or system error.

6. Shipping & Delivery

Shipping times and costs are outlined in our Shipping Policy. All products are shipped directly from our trusted suppliers. Estimated delivery times range from 7 to 30 business days, depending on the item and destination. We are not responsible for delays caused by shipping carriers, customs processing, or supplier handling times. Tracking information will be provided when available from the supplier. Please ensure your shipping address is accurate at the time of purchase. We are not responsible for lost packages due to incorrect addresses.

7. Returns & Refunds

Our Return and Refund Policy outlines the process for returning items and obtaining refunds. Please review this policy carefully before making a purchase. Our return and refund policies are subject to the terms of our third-party suppliers. If an item arrives damaged, defective, or incorrect, please contact us within 7 days of receiving your order with clear photos and a description of the issue. We will work with the supplier to determine eligibility for a refund or replacement. Refunds (when approved) are issued to the original payment method.

8. Intellectual Property

All content on Cleavera, including but not limited to text, graphics, images, logos, and website design, is the property of Cleavera or its licensors and is protected under U.S. and international intellectual property laws. Unauthorized use is prohibited.

9. Third-Party Links

Our website may include links to external websites, including Temu, AliExpress, or other affiliate partners. We are not responsible for the content, policies, or practices of any third-party sites.

10. Limitation of Liability

Cleavera.com and its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

The use or inability to use our website or products.

Delays or delivery issues related to third-party suppliers.

Issues arising from customs, duties, or shipping carriers.

You agree to use our website and purchase products at your own risk.

11. Indemnification

You agree to indemnify and hold harmless Cleavera.com and its affiliates from any claims, damages, liabilities, or legal expenses arising out of your use of the site, your violation of these Terms, or your infringement of any rights of a third party.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the Commonwealth of Kentucky and the United States of America, without regard to conflict of law principles.

Any disputes arising from your use of our website or these Terms shall be resolved in the courts located in Bowling Green, Kentucky.

13. Changes to Terms

We may update these Terms from time to time without prior notice. Updates will be posted on this page with a revised effective date. Continued use of the site after changes are posted constitutes your acceptance of the updated Terms.

14. Contact Information

If you have any questions about these Terms and Conditions, please contact us using the information provided on our website.

Email: kianga.naomi4022@gmail.com

223 Carpenter Court, Home, Bowling Green KY 42101, United States

Bowling Green, KY, USA